What is Doks.ai?

Doks.ai is an AI-driven conversational chatbot designed for seamless integration into websites, documentation, and knowledge bases, offering tailored responses to user inquiries. Utilizing cutting-edge natural language processing, it comprehends questions and delivers pertinent information effectively.

The primary goal of Doks.ai is to improve customer experience by providing immediate self-service solutions while potentially decreasing support ticket volume by as much as 70%.

What Makes Doks.ai Unique?

Doks.ai stands out by synchronizing with existing content on websites, documentation, and knowledge bases. It employs advanced AI algorithms to analyze this information, grasp context, and extract essential details. When users pose questions, the chatbot swiftly aligns the queries with relevant content, delivering accurate answers in a conversational manner. The chatbot’s knowledge base expands as it accesses more content for training.

Key Features

• Conversational AI: Employs natural language processing for human-like interactions.
• Instant Answers: Offers quick self-service options, minimizing reliance on live support.
• Reduce Tickets: Automates responses to frequently asked questions, potentially lowering ticket volume by 40-70%.
• Easy Integration: Can be embedded into websites, documentation, and applications via APIs or as a floating widget.
• Multilingual Support: Accommodates various languages, including English, Spanish, and French.
• Lead Generation: Facilitates lead capture through forms within the chatbot.
• Analytics: Provides comprehensive insights into chatbot usage and performance.
• Customizable: Allows personalization of the bot’s appearance, prompts, and welcome messages to align with brand identity.
• Secure: Ensures data security through encrypted storage and transmission.

Pros & Cons Table

Who is Using Doks.ai?

Doks.ai is tailored for a diverse range of business users, including:

• Customer support teams looking to automate responses to repetitive queries.
• Sales professionals aiming to qualify leads and book demos.
• Marketers focused on driving traffic and capturing visitor data.
• Product teams needing to inform users about updates and features.
• Developers seeking to provide quick API references and code examples.
• Writers who want to create and maintain documentation effortlessly.
• Event organizers looking to provide attendees with seamless event information.

Support Options

• Email Support: Reach out via email at support@doks.ai
• Documentation: Access comprehensive guides and documentation.
• Twitter: Follow @Doks_ai for updates and tips.
• Video Tutorials: Explore helpful tutorials on YouTube.
• API Reference: Easily integrate Doks.ai using APIs.
• Community Forum: Engage in discussions with other users.

Pricing

View Full Pricing Details

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Doks.ai website.

Integrations and API

Doks.ai supports integrations with various platforms, including:

• Website platforms like WordPress, Shopify, Squarespace, and Webflow.
• Knowledge bases such as Helpjuice, Help Scout, Guru, and Zendesk.
• Chat tools including Drift, Crisp, Intercom, and Zendesk Chat.
• CRMs like HubSpot, Salesforce, Freshworks, and PipeDrive.
• Web analytics tools such as Google Analytics, Mixpanel, and Heap.
• Marketing automation platforms like Mailchimp, Customer.io, and Active Campaign.
• Code repositories including GitHub, GitLab, and BitBucket.
• Payment systems like Stripe, Braintree, and PayPal.

Doks.ai also offers developer APIs for integrating the AI chatbot into other applications and services:

• REST API: Programmatically train, query, and manage chatbots.
• Websocket API: Receive low-latency responses for user queries.
• Embeddable API: Easily embed Doks.ai into websites or applications.
• SDKs: Available in Python, Node, and Java for rapid integration.

FAQ

• What content can I use to train Doks.ai? You can utilize existing website content, documentation, knowledge base articles, support tickets, product manuals, forums, and any relevant text-based content.
• What languages does the chatbot support? Doks.ai supports multiple languages, including English, Spanish, French, German, Italian, Portuguese, and more.
• How do I customize the chatbot’s appearance? You can modify the chatbot’s theme color, fonts, avatar, images, and welcome message to align with your brand identity.
• Can I trigger lead generation forms? Yes, lead generation forms can be displayed within the chatbot to capture user information such as emails, names, and companies.
• How can I track the chatbot’s performance? Doks.ai provides detailed analytics on usage, response times, frequently asked questions, user satisfaction, and more.
• Does Doks.ai offer a free trial? Yes, Doks.ai provides a 7-day free trial with full access for testing purposes.

Useful Links and Resources

Explore additional resources and links to enhance your experience with Doks.ai.