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What is YouScan?
YouScan is an advanced social media listening and analytics platform powered by artificial intelligence. It assists businesses in comprehending consumer sentiments, uncovering valuable insights, and managing their brand reputation effectively.
What Makes YouScan Unique?
YouScan stands out due to its ability to analyze over 500 million social media data points daily, covering 500,000 media sources. It boasts a remarkable 95% accuracy rate for both text and image classification and provides access to more than 5 billion historical social media posts. Additionally, its industry-leading image recognition technology enhances its analytical capabilities.
Key Features
- Social Listening Dashboard: Real-time tracking of brand, product, and topic mentions with customizable alerts and reporting options.
- Image Recognition: Identifies logos, products, scenes, and demographics, enabling visual listening and consumer insight extraction.
- Audience Analysis: Evaluates audience demographics, interests, and values to help define target buyer personas.
- Insights Copilot: An AI-driven assistant that accelerates insights by summarizing data and identifying patterns.
- Crisis Management Tools: Provides real-time monitoring to swiftly address emerging threats and safeguard brand reputation.
- Competitive Benchmarking: Monitors competitors’ social media performance, allowing for comparisons of share of voice and campaign effectiveness.
Pros & Cons Table
Pros | Cons |
---|---|
Powerful analytics capabilities | Pricing may be high for smaller businesses |
Excellent visualization tools | Learning curve for new users |
Comprehensive social media coverage | Limited free features |
Who is Using YouScan?
YouScan caters to a diverse range of customer segments, including:
- Consumer Brands: Gain insights into consumer behavior and competitor strategies.
- Agencies: Utilize social data for client advisement, campaign tracking, and crisis management.
- Market Researchers: Identify trends and gather sentiment data on products and brands.
- Ecommerce Brands: Enhance user experience and tailor messaging based on emerging needs.
Support Options
YouScan offers various support channels for its customers, including:
- Email support
- Phone support
- Live chat
- Online knowledge base
- Webinars and training sessions
Pricing
YouScan provides customized Enterprise pricing plans along with volume-based pricing for agencies. Free demo accounts are available for users to explore the platform’s features.
Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official YouScan website.
Integrations and API
YouScan seamlessly integrates with various tools, including:
- Slack
- Google Analytics
- Zendesk
- Tableau
- Power BI
Additionally, it offers developer APIs such as:
- Image Recognition API
- Social Intelligence API
FAQ
- Does YouScan offer a free trial? Yes, YouScan provides free demo accounts for users to test the platform.
- What social media platforms does it cover? YouScan analyzes content from Twitter, Reddit, Instagram, YouTube, forums, blogs, news sites, and more, encompassing over 500 million online sources.
- Does YouScan support multiple languages? Yes, the platform supports English, Spanish, Portuguese, Ukrainian, and Central Asian languages.
- Can I customize dashboards and alerts? Yes, YouScan allows for customization of social listening dashboards and the setup of real-time email and SMS alerts.
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