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Abridge

AI-powered conversation summarization for better clinical workflows.

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What is Abridge AI?

Abridge is an ambient AI company that transforms conversations into clinical documentation, aiming to alleviate doctor burnout and enhance patient care. The platform provides a comprehensive suite of AI-driven products designed to improve care delivery experiences for clinicians, patients, hospital systems, payers, telehealth providers, and care management organizations. Abridge’s technology converts conversations into structured clinical documentation, such as SOAP notes, enabling healthcare providers to complete documentation more efficiently while capturing valuable insights. It seamlessly integrates into clinical workflows and electronic health records (EHRs) like Epic.


What Makes Abridge Unique?

Abridge employs advanced natural language processing and machine learning to analyze real-time conversations between doctors and patients. The AI generates notes, action items, and insights to be shared with both parties following their visits. Healthcare providers can quickly review and edit the automated documentation within the EHR, while patients receive summaries of essential information through the Abridge app. This dual approach enhances efficiency for providers and ensures that patients grasp the details of their visits.


Key Features

  • Real-time conversation summarization: Captures doctor-patient discussions as they happen.
  • Note drafting: Produces structured SOAP note drafts to expedite documentation.
  • Insights: Extracts critical medical terms, issues, medications, and more.
  • EHR integrations: Documentation is directly transferred into EPIC and other EHR systems.
  • Patient app: Provides summaries and next steps to patients via a mobile application.
  • Telehealth support: Functions for both in-person and virtual care conversations.

Pros & Cons Table

Pros Cons
Reduces physician burnout by minimizing note-taking. No free plan available.
Enhances clinical efficiency. Requires integration with existing EHR systems.
Boosts patient engagement and adherence through shared summaries. Limited to specific healthcare systems and practices.
Improves documentation quality, protecting revenue. May require training for optimal use.
Captures more insights from conversations.

Who is Using Abridge?

Abridge caters to a variety of healthcare entities, including major healthcare systems, private practices, telehealth providers, and care coordination teams. Key users include:

  • Physicians: Alleviate documentation burdens and expedite note completion.
  • Medical scribes: Enhance productivity and capture insights effectively.
  • Patients: Gain clarity on visit details and next steps.
  • Care coordinators: Facilitate information sharing across care teams.
  • Hospital administrators: Improve clinician experience and retention rates.

Support Options

Abridge provides 24/7 customer support through phone, email, and chat. The platform is HIPAA compliant and offers HL7 integrations with EHRs such as Epic, Cerner, and AthenaHealth. APIs are also available for further customization.


Pricing

Abridge offers flexible pricing plans. For a detailed proposal, please contact Abridge at contact@abridge.com. Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Abridge website.


Integrations and API

Abridge integrates seamlessly with various EHR systems, including Epic, Cerner, and AthenaHealth, and provides APIs for additional customization and functionality.


FAQ

For frequently asked questions regarding Abridge, please visit the official website or contact customer support for assistance.


Useful Links and Resources


“I get love letters from clinicians telling me that Abridge has saved their practice, their marriage, their mental health.” – Alistair Erskine, MD

“Implementing Abridge is going to save the world of medicine.” – Michelle Thompson, DO

“What’s distinctive about Abridge is that they’re actually delivering.” – Gregory Altor, MD

The Abridge app has a rating of 4.8/5 stars on the App Store, based on 315 ratings, and 4.0/5 stars on the Google Play Store, with 360 reviews. Abridge is supported by leading healthcare innovators, including CVS Health Ventures, Mayo Clinic, Lifepoint Health, Scan Health Plan, and the American College of Cardiology.


TL;DR

Abridge utilizes AI to enhance the experiences of both clinicians and patients. By streamlining clinical workflows, Abridge helps reduce physician burnout, fosters collaboration among care teams, increases revenue, and improves patient satisfaction and outcomes.

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