What is Izwe AI?

Izwe AI is a cutting-edge multilingual technology platform that converts audio and video content into text, captions, or subtitles in various local South African languages. The platform’s mission is to provide accessible and affordable transcription and translation services throughout South Africa.

What Makes Izwe AI Unique?

The Izwe AI platform leverages state-of-the-art speech recognition technology combined with a “Humans in the Loop” approach, utilizing a network of language experts to ensure precise transcriptions and translations. Here’s a brief overview of its operation:

• Users upload audio or video files to the Izwe AI platform.
• The AI engine conducts speech-to-text transcription and translates the text into the selected language.
• Language specialists review the AI-generated text to correct errors and enhance accuracy.
• The final, human-verified transcripts and translations are provided to the user.

This blend of artificial intelligence and human oversight allows Izwe AI to achieve exceptional accuracy for African languages.

Key Features

• Transcription: Convert audio and video files into text in all South African languages.
• Translation: Translate text among all 11 official South African languages.
• Text Classification: Organize and label unstructured text data.
• Entity Extraction: Identify and extract key entities such as people, places, and organizations.
• Human Verification: Language specialists ensure maximum accuracy through review.
• Fast Turnaround: Receive transcripts and translations within hours, with rush options available.
• Secure: 256-bit SSL encryption and robust data privacy controls.
• Cost-Effective: Affordable pricing tailored for the South African market.
• 24/7 Support: A dedicated customer success team is available via live chat, email, and phone.

Pros & Cons Table

Who is Using Izwe AI?

Izwe AI caters to a diverse range of users, including:

• Media Companies: Enhance video content with subtitles and translations to reach broader audiences.
• Researchers: Quickly transcribe interviews and focus group discussions.
• Legal Professionals: Accurately transcribe depositions, court proceedings, and client meetings.
• Call Centers: Analyze conversations to improve customer service.
• Government: Ensure information is accessible in all official languages.
• Students: Transcribe lectures and interviews for improved understanding.
• Marketing Teams: Gain insights into customer needs and feedback.

Support Options

Izwe AI offers 24/7 customer support through:

• Email
• Live chat
• Phone

The support team is ready to assist with any inquiries and help users navigate the platform.

Pricing

View detailed pricing information on the official Izwe AI website.

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Izwe AI website.

Integrations and API

The platform supports integrations and APIs to connect with:

• CRMs like Salesforce and Zoho
• Media platforms such as Brightcove and Vimeo
• Call center software
• Transcription applications like Otter.ai

FAQ

For frequently asked questions, please visit the Izwe AI website.

Useful Links and Resources

• Izwe AI Website
• Create Account
• Pricing Details
• Contact Sales