What is Brandwise?

Brandwise is an AI-driven software solution designed to automatically filter out harmful, hateful, and spammy comments from your social media posts and advertisements. Functioning as a virtual brand manager, it safeguards your brand’s reputation around the clock across both paid and organic social media channels.

What Makes Brandwise Unique?

Brandwise stands out due to its advanced natural language processing and machine learning capabilities, which allow it to analyze comments in real-time. It discreetly hides damaging comments while ensuring they remain visible only to the original poster, thus avoiding backlash associated with censorship.

Key Features

• Sentiment Analysis: Automatically conceals negative comments.
• Discreet Moderation: Comments are hidden from everyone except the individual who posted them.
• Customizable Filters: Add specific keywords for automatic removal.
• Reply to Comments: Respond to flagged comments directly from the dashboard.
• Multi-lingual Support: Compatible with 95 languages.
• Team Accounts: Unlimited users can be added under one organization.

Pros & Cons Table

Who is Using Brandwise?

Brandwise is beneficial for any brand, organization, or public figure active on social media looking to maintain a positive online presence. Key users include:

• Consumer brands aiming to filter out offensive comments on ads and posts.
• Agencies managing multiple clients’ social media interactions.
• Influencers wanting to keep their platforms positive.
• Politicians seeking to mitigate trolling and insults.
• Non-profits looking to block inappropriate comments on fundraising posts.
• Restaurants filtering negative feedback on service and food.
• Support channels wanting to reduce toxicity while retaining customers.

Support Options

All paid Brandwise plans include email support, with priority email assistance available for Enterprise plan users. Additionally, built-in chat widgets are accessible for quick inquiries while logged into the dashboard.

Pricing

Brandwise offers flexible monthly subscription plans suitable for teams of all sizes:

• Free Plan:
  • Up to 1 social media account
  • 100 comments filtered per month
  • Ability to reply to comments
  • Filtered comment statistics
• Start Plan: $20 per month
  • Up to 3 social accounts
  • 5,000 comments filtered per month
  • Ability to reply to comments
  • Filtered comment statistics
• Pro Plan: $79 per month
  • Unlimited social accounts
  • 10,000 comments filtered per month
  • Ability to reply to comments
  • Filtered comment statistics
  • Identify comments needing a response
• Enterprise Plan: Contact for Quote
  • Unlimited social accounts
  • Unlimited monthly comments
  • Priority support
  • Custom capabilities

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Brandwise website.

Integrations and API

Brandwise currently integrates seamlessly with the following platforms:

• Facebook Pages and Ads
• Instagram Business Accounts
• YouTube Channels
• Twitter Profiles and Ads
• LinkedIn Company Pages

Additional integrations, including TikTok, Pinterest, and NextDoor, are on the way. Brandwise also provides a developer API for custom integrations.

FAQ

• How does Brandwise access my social media accounts?

  Brandwise utilizes secure OAuth authentication, ensuring your login credentials are never exposed or stored on our platform. We only access your account to read and hide comments.

• What types of comments does Brandwise filter out?

  Brandwise effectively hides toxic comments, including profanity, racism, threats, personal attacks, trolling, and spam, while allowing normal negative feedback to remain visible.

• Does Brandwise work on Facebook ads?

  Yes, Brandwise supports both organic posts and ads on Facebook.

• Can I undo or approve a comment hidden by Brandwise?

  Yes, you can view and unhide any filtered comments from the dashboard if desired.

Useful Links and Resources

• Brandwise Website
• Start Free Trial
• View Pricing