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Ribbo
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What is Ribbo AI?
Ribbo AI is an AI-driven customer service chatbot designed to manage frequently asked questions and common support requests for small and medium-sized businesses. By leveraging ChatGPT technology, Ribbo AI is trained on a company’s specific data, including documents, website content, and chat logs, resulting in a personalized chatbot that reflects your brand’s voice and offers 24/7 automated support.
What Makes Ribbo AI Unique?
Ribbo AI stands out by utilizing a company’s unique data to create a tailored chatbot experience. This customization allows the bot to communicate in a manner consistent with your brand, ensuring that customers receive accurate and relevant responses at any time.
Key Features
- Handles 40-70% of customer support inquiries, reducing the workload for human agents.
- Provides 24/7 automated support, ensuring availability even when your team is offline.
- Customized to your brand’s voice, avoiding generic responses.
- Easy integration with your website, requiring just a few clicks.
- Seamless handoff to human agents for complex issues.
- Multilingual support, allowing communication in any language.
- Continuous improvement through fine-tuning of responses.
Pros & Cons Table
Pros | Cons |
---|---|
Reduces support ticket volume significantly | Limited public customer feedback available |
Fast response times for customers | Customization may require initial setup time |
Easy to set up and train | May not handle highly complex queries without human intervention |
Aligns with brand voice effectively |
Who is Using Ribbo AI?
Ribbo AI is ideal for:
- Small Businesses: Provides continuous support when staff is unavailable and acts as an additional team member.
- Medium Businesses: Resolves common support queries, allowing human agents to focus on more complex issues.
It is suitable for any organization looking to lower customer support costs while delivering prompt, automated assistance.
Support Options
Ribbo AI offers various support channels:
- Email: Reach out to the team at hello@ribbo.ai
- Chatbot FAQ: Access answers to common questions 24/7 at Ribbo FAQ
- Help Center: Search through knowledge base articles at Ribbo Help Center
Pricing
For detailed pricing plans and options, please visit the official Ribbo AI website.
Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Ribbo AI website.
Integrations and API
Ribbo AI seamlessly integrates with:
- Your website and blogs
- Popular chat tools such as Drift, Crisp, and Intercom
- More integrations are on the way
Additionally, Ribbo AI provides a developer API to enhance functionality, allowing you to:
- Build custom workflows and applications
- Integrate with internal systems
- Automate various processes
FAQ
- Do you offer a free trial? Yes, you can sign up and create a free bot without needing a credit card.
- What data can I use to train the bot? You can use website content, documents, blogs, chat logs, and more.
- What languages are supported? You can upload documents and chat in any language.
- Can I cancel my subscription anytime? Yes, you can cancel your subscription at any time.
- Will the bot harm my reputation? Ribbo AI is designed to avoid this, but you can customize the allowed responses.
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