What is Question Base?

Question Base is a SaaS solution that leverages AI to provide instant answers to team inquiries directly within Slack. It creates a dynamic knowledge base by capturing responses from team discussions, ensuring that documentation remains current without the need for manual updates.

What Makes Question Base Unique?

Question Base stands out by integrating seamlessly into Slack, allowing teams to access information without switching tools. Its ability to learn from ongoing conversations and automatically update the knowledge base makes it a powerful resource for fast-paced environments.

Key Features

• Instant Answers: Receive responses in under 3 seconds, minimizing reliance on teammates.
• Auto-Capture: Automatically records new Q&A interactions, building knowledge effortlessly.
• Organic Growth: The knowledge base evolves naturally as new questions are posed and answered.
• Surfaces Insights: Extracts valuable information from existing discussions and tribal knowledge.
• Slack Native: Operates directly within Slack, eliminating the need for additional installations.
• Saves Time: Reduces the frequency of repetitive inquiries, freeing up team members’ time.
• Onboarding Assistant: Helps new hires quickly find answers to common questions independently.
• Centralized Information: Consolidates tribal knowledge into a single, easily accessible knowledge base.

Pros & Cons Table

Who is Using Question Base?

Question Base is ideal for:

• Founders
• Product Managers
• Engineers
• Sales Professionals
• Customer Support Teams
• Remote Employees
• Fast-Growing Teams

It is particularly beneficial for modern, rapidly evolving teams that require efficient knowledge sharing and up-to-date documentation.

Support Options

• Email support available directly within the app
• Phone and chat support options
• Comprehensive online knowledge base and documentation
• Onboarding assistance included

Pricing

Visit the Question Base Pricing page for complete details.

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Question Base website.

Integrations and API

• Native integration with Slack
• Google Drive
• Dropbox
• Zendesk
• Intercom
• API available for custom integrations

FAQ

• How quickly can Question Base answer questions? Most inquiries are addressed in 3 seconds or less, with the knowledge base expanding over time for quicker responses.
• What integrations are available? It features native Slack integration along with Google Drive, Dropbox, Zendesk, and Intercom. An API is also available for custom integrations.
• Is there a free version? A 30-day free trial is available, with no credit card required to start.
• Can Question Base understand industry-specific jargon and acronyms? Yes, it learns company and industry-specific terminology used in your Slack channels over time.
• Who should use Question Base? It is designed for fast-scaling companies, distributed teams, customer support teams, and anyone needing access to continuously updated documentation.

Useful Links and Resources

• Question Base Website
• Question Base Demo Video
• Question Base Pricing