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ChattySurvey
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What is ChattySurvey?
ChattySurvey is an innovative survey tool powered by AI that enables businesses to gather high-quality customer feedback through engaging and personalized conversations. By utilizing artificial intelligence, it crafts follow-up questions tailored to each individual respondent, allowing for deeper insights.
What Makes ChattySurvey Unique?
ChattySurvey stands out by transforming traditional survey methods into interactive dialogues. This conversational approach not only enhances user engagement but also significantly increases response rates, yielding up to 10 times more feedback compared to conventional surveys.
Key Features
- AI-generated personalized follow-up questions for each participant
- User-friendly conversational survey design
- Analysis of conversations to extract insights and trends
- Actionable recommendations based on survey results
Pros & Cons Table
Pros | Cons |
---|---|
High response rates | May require initial setup time |
Personalized engagement | Pricing may be a consideration for small businesses |
Actionable insights | Limited features in the free plan |
Who is Using ChattySurvey?
ChattySurvey is beneficial for various teams, including:
- Product Teams: To understand customer needs and accelerate product-market fit.
- Customer Success Teams: To gather ongoing feedback and enhance customer experiences.
- Marketing Teams: To discover customer motivations and refine marketing strategies.
Support Options
ChattySurvey offers multiple support options, including:
- Email support
- Comprehensive knowledge base
- Live chat assistance for premium plans
Pricing
ChattySurvey provides four pricing tiers:
- Free: 50 conversations/month, 5 templates, basic analytics
- Basic ($99/month): 500 conversations/month, 8 templates, advanced analytics, 3 team members
- Advanced ($295/month): 2,000 conversations/month, 12 templates, advanced analytics, 10 team members, CRM integration
- Enterprise: Contact for a quote for custom packages, volume discounts, and dedicated support
Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official ChattySurvey website.
Integrations and API
ChattySurvey seamlessly integrates with various platforms and offers an API for custom solutions, enhancing its functionality and adaptability to different business needs.
FAQ
For frequently asked questions regarding ChattySurvey, including setup, features, and troubleshooting, please refer to the FAQ section on the official website.
Useful Links and Resources
TL;DR
ChattySurvey utilizes AI to simplify the process of gathering customer insights through engaging conversations. Its unique approach leads to higher response rates and actionable feedback, making it an effective tool for businesses of all sizes. Explore various pricing plans to find the best fit for your needs.












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