What is Zapier?

Zapier is an automation platform that enables users to connect over 5,000 web applications and services, allowing the creation of flexible workflows without the need for coding. It simplifies the process of automating repetitive tasks and integrating workflows across your preferred tools and services.

What Makes Zapier Unique?

Zapier stands out by linking “triggers” and “actions” to form automated workflows known as Zaps. For instance:

• A new form submission (trigger) in an application like Google Forms
• Automatically adds the submission as a new row (action) in a spreadsheet application like Google Sheets

This means that every time a new form response is received, Zapier instantly adds it as a new row in the designated spreadsheet.

Key Features

• Integration with over 5,000 applications
• Ability to connect triggers and actions for workflow creation
• Pre-built templates for common scenarios
• User-friendly visual editor – no coding skills required
• Advanced filtering and formatting options
• Scheduling and delay functionalities
• Support for multi-step Zaps

Pros & Cons Table

Who is Using Zapier?

Zapier caters to a variety of teams, including:

• Marketing: Automate campaigns, track data, and manage contacts
• Sales: Streamline CRM data, enhance team communication, and manage documents
• Support: Integrate help desk systems, share information across tools, and minimize repetitive tickets
• Finance: Sync accounting data, collect invoices, and manage expenses
• HR: Simplify onboarding, update employee information, and organize applicant data
• Individuals: Automate personal tasks such as social media posting

It is suitable for businesses of all sizes, from startups to large enterprises.

Support Options

Zapier provides the following support resources:

• Comprehensive help documentation
• 24/7 customer support via live chat and email
• Active online community forums
• Expert services through Zapier Partners

Pricing

Zapier offers both free and paid plans:

• Free: Create 2-step Zaps, 5 Zaps, every 15 minutes
• Starter: Create multi-step Zaps, 20 Zaps/month, every 5 minutes – $19.99/month
• Premium: Create multi-step Zaps, 50 Zaps/month, every 3 minutes – $49/month
• Professional: Create multi-step Zaps, 100 Zaps/month, every 1 minute – $99/month

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Zapier website.

Integrations and API

Zapier connects with over 5,000 applications, including popular integrations such as:

• Google Suite (Gmail, Docs, Sheets, Drive)
• Office 365 (Outlook, Excel, OneDrive)
• Slack, Dropbox, Evernote
• MailChimp, Hubspot, Mixpanel
• Trello, Asana, Jira, Basecamp
• Stripe, QuickBooks, Xero

Zapier also offers developer APIs and webhook functionality for creating custom integrations and connecting data.

FAQ

Zapier is highly rated, with a score of 4.7/5 stars on Capterra based on over 3,000 reviews. Users appreciate its time-saving capabilities, seamless app connections, affordability, and excellent customer support. Many describe it as “magic” for automating workflows.

Useful Links and Resources

• Zapier Homepage
• All Integrations
• Pricing Plans
• Help Docs
• Zapier Blog