What is Second Nature?

Second Nature is an AI-driven sales training platform that offers virtual coaching to enhance the skills of sales teams through tailored and realistic role-playing interactions. Utilizing sophisticated conversational AI, the software mimics sales calls and delivers constructive feedback to sales representatives, enabling them to learn and improve effectively.

What Makes Second Nature Unique?

The Second Nature sales training software stands out due to its:

• Customizable AI avatars that can represent various personas.
• Realistic conversational simulations that mimic human interactions.
• Comprehensive feedback mechanisms that highlight strengths and areas for growth.
• Extensive library of sales scenarios for diverse practice opportunities.
• Accessibility from any device without the need for VR/AR technology.

Key Features

• Customizable AI Avatars: Tailor avatars to fit specific industries, personas, and objection handling scenarios.
• Realistic Conversations: Engage in natural dialogues with dynamic responses for authentic practice.
• Feedback and Scoring: Receive performance scores and actionable feedback during role-plays.
• Library of Scenarios: Access a wide range of common sales situations for practice.
• Coaching Insights: Managers can review transcripts and analytics to identify coaching needs and monitor team progress.
• Custom Training Plans: Create tailored training programs for each sales representative based on their individual requirements.

Pros & Cons Table

Who is Using Second Nature?

Second Nature is beneficial for a variety of roles, including:

• Sales Representatives: Enhance sales skills through personalized coaching interactions.
• Sales Enablement Teams: Provide engaging training solutions and monitor adoption rates.
• Sales Managers: Identify coaching opportunities and track team performance.
• HR and Learning & Development: Improve onboarding processes, ongoing training, and employee retention.

Support Options

Second Nature offers robust support through:

• Dedicated customer success managers for onboarding and training.
• Access to an online knowledge base and community forum.
• A library of free resources for users.
• Email and chat support for immediate assistance.

Pricing

Second Nature provides tailored enterprise pricing with the following plans:

• Starter: Designed for smaller teams to begin their training journey.
• Professional: Suitable for larger teams with more extensive training requirements.
• Enterprise: For organization-wide implementations with dedicated admin and manager access.

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Second Nature website.

Integrations and API

Second Nature seamlessly integrates with various CRM and sales tools, enhancing its functionality and allowing for a more cohesive training experience.

FAQ

For frequently asked questions regarding Second Nature, including setup, features, and best practices, please refer to the FAQ section on the official website.

Useful Links and Resources

• Request a Demo
• Access Resources
• Read Our Blog

TL;DR

Second Nature offers a conversational AI sales training solution designed to help sales teams develop essential selling skills through personalized coaching and realistic simulations. With features like customizable AI avatars, immersive role-playing, and detailed feedback, it empowers organizations to enhance onboarding, improve coaching, and maximize revenue.