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Presto AI
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What is Presto?
Presto is a pioneer in AI-driven voice automation technology for drive-thrus in quick-service restaurants (QSRs). Their primary offering, Presto Voice, leverages cutting-edge speech recognition and conversational AI to facilitate customer orders at the drive-thru. This technology aids restaurants in streamlining operations, lowering labor expenses, boosting revenue through upselling, and enhancing the overall customer experience.
What Makes Presto Unique?
The Presto Voice system employs strategically placed microphones and speakers at the drive-thru to engage customers in a seamless conversational manner. Customers can place their orders vocally, just as they would with a human attendant. The AI is adept at comprehending a variety of order customizations, upsell opportunities, and exceptions, ensuring accurate order capture that is sent directly to the kitchen display system. Additionally, human intervention is available for more complex scenarios.
Key Features
- Advanced speech recognition technology
- Conversational AI for customer engagement
- Integration with major POS and kitchen display systems
- Upsell recommendations and prompts
- Custom greeting messages and order confirmations
- Multilingual support
- Real-time analytics and reporting
Pros & Cons Table
Pros | Cons |
---|---|
Reduces labor costs | Initial setup may require time |
Increases order speed and throughput | Dependence on technology may pose challenges |
Enhances revenue through upselling | Requires ongoing maintenance and updates |
Delivers consistent service quality | Potential for miscommunication in noisy environments |
Provides valuable insights via analytics | Limited to specific use cases |
Who is Using Presto?
Presto Voice is currently utilized by prominent brands such as Carl’s Jr., Hardees, Checkers, Outback Steakhouse, Applebee’s, and Red Lobster, among over 1000 total deployments.
Support Options
Presto offers 24/7 customer support to ensure seamless operation and assistance whenever needed.
Pricing
Presto provides both monthly software subscription plans and tailored solutions. They also offer a risk-free one-month trial to experience the benefits firsthand.
Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Presto website.
Integrations and API
Presto Voice integrates with all major POS systems, payment processors, menu boards, and kitchen display systems. Custom API integration options are also available.
FAQ
For frequently asked questions regarding Presto Voice, please refer to the official website or contact their support team for more information.
Useful Links and Resources
For additional information and resources, visit the official Presto website or explore their support documentation.












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