What is Mendable?

Mendable is a powerful platform designed to help you develop an AI chatbot capable of addressing inquiries from both customers and employees by comprehending your technical documentation and resources.

The platform connects to your existing documentation, enabling an AI model to read and learn from it. This allows the AI to engage in natural conversations and provide accurate responses to questions.

What Makes Mendable Unique?

Mendable stands out by seamlessly integrating with your documentation, teaching an AI model to understand your content, and enabling it to respond to natural language queries. The chatbot can be deployed wherever it is needed, whether for customer or employee support, and can continuously improve through ongoing training.

Key Features

• Accurate Responses: Provides precise answers to customer inquiries.
• Self-Service Efficiency: Reduces customer support workload by enabling quick self-service options.
• Personalized Answers: Generates responses tailored to your specific documentation.
• Versatile Applications: Suitable for both external customer support and internal employee assistance.
• Enterprise-Grade Scalability: Designed to scale with usage and support multiple AI models.
• Continuous Learning: Features a simple correction interface for ongoing accuracy enhancements.
• Analytics Dashboard: Provides insights into user interactions and areas for improvement.
• Flexible Integration: Offers embeddable components and APIs for seamless integration.

Pros & Cons Table

Who is Using Mendable?

Mendable is utilized by a diverse range of organizations, including businesses seeking to enhance customer support, sales teams needing quick access to technical information, and companies looking to improve employee onboarding processes.

Support Options

Mendable offers various support options, including community support for free users and priority email support for Pro plan subscribers. Additionally, enterprise customers can benefit from dedicated account management and service level agreements (SLAs).

Pricing

Mendable provides several pricing plans to accommodate different needs:

• Free Plan: 500 Monthly Message Credits, Community Support, Powered by Mendable Branding
• Pro Plan: $49/month, 5,000 Monthly Message Credits, Priority Email Support, Remove Branding
• Enterprise Plans: Custom pricing, Volume pricing available, Dedicated account manager, SLAs

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official Mendable website.

Integrations and API

Mendable offers flexible integration options, including embeddable components for React and Vanilla JS, as well as REST APIs and SDKs to facilitate integration into any platform.

FAQ

For frequently asked questions about Mendable, including setup, features, and troubleshooting, please refer to the FAQ section on the Mendable website.

Useful Links and Resources

• Mendable Website
• Documentation
• Pricing Plans
• Blog