What is HelloCall?

HelloCall is a virtual call center assistant designed to automate both outbound and inbound calls. This intelligent callbot enhances customer relations by offering round-the-clock service, significantly lowering costs and boosting profitability for businesses.

What Makes HelloCall Unique?

HelloCall stands out by automating routine and straightforward calls, allowing human agents to concentrate on more intricate issues. It leverages conversational AI and machine learning to comprehend customer inquiries and deliver prompt responses.

Key Features

• Automated answering, appointment scheduling, and call qualification
• Overflow call management during high-demand periods
• Self-service FAQs and information access
• Processing of common requests and complaints
• Order and delivery status updates
• Enhancement of marketing and sales tools

The platform also includes an e-calling solution, HelloCall, which facilitates large-scale automated outbound calls for lead generation and surveys.

Pros & Cons Table

Who is Using HelloCall?

HelloCall is tailored for:

• Call centers looking to alleviate agent workloads
• Businesses aiming to increase leads and sales
• Marketers conducting calling campaigns
• Advertisers exploring new channels

Support Options

HelloCall offers support through email and chat, along with onboarding assistance to ensure a smooth setup process.

Pricing

HelloCall provides flexible pricing plans, including:

• Monthly and annual subscriptions
• Pay-per-use pricing
• Enterprise pricing options

Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official HelloCall website.

Integrations and API

HelloCall supports popular integrations such as:

• Zendesk
• Ringover
• Salesforce
• Aircall
• HubSpot
• Snapcall

Additionally, HelloCall offers developer APIs to connect the callbot with other tools.

FAQ

• How quick is setup? Setup can be completed in just a few days. You will need to provide a call script and desired workflows.
• What callbot voices are available? A variety of male and female voices in multiple languages are offered.
• Can I customize the conversational flow? Yes, our team assists in tailoring the bot conversation to meet your specific needs.
• What metrics can I track? You can monitor key metrics such as calls handled, duration, transfers, containments, resolutions, and issues.

Useful Links and Resources

• Request a Demo
• View Pricing Plans
• Read Customer Stories
• Contact Sales